Privacy Policy

This Privacy Policy explains how Cybersayz ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our social media website and services, cybersayz (the "Service").

We are committed to protecting your privacy. Please read this policy carefully to understand our practices regarding your personal data. By using the cybersayz Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Service.

1. Information We Collect

We collect information in several ways:

A. Information You Provide Directly:

  • Account Information: When you create an account, we collect your username, password, email address, and any other information you provide (e.g., profile picture, bio, date of birth).

  • User Content: This includes the posts, comments, photos, videos, messages (both one-on-one and in groups), and other content you create and share on the Service.

  • Communications: If you contact us for support or with inquiries, we collect the content of those messages and your contact information.

  • Payment Information: If you make any purchases (e.g., for premium features), our payment processors will collect your payment details. We do not store full credit card numbers on our servers.

B. Information Collected Automatically:

  • Usage Data: We collect information about your activity on cybersayz, such as the posts you view, the accounts you follow, the time you spend on the Service, and your interactions with other users and content.

  • Log Data: Like most websites, we automatically receive information from your browser or device when you access our Service. This includes your IP address, browser type and version, pages you visit, the time and date of your visit, and other diagnostic data.

  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about you. Cookies are small data files stored on your device. We use them to remember your preferences, understand how you use our Service, and personalize your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

C. Information from Third Parties:

We may receive information about you from other users (e.g., if someone tags you in a post) or from third-party services (like when you link your cybersayz account to a social media account like Facebook or Google for login purposes).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain the Service: To create your account, allow you to connect with others, and share content.

  • To Communicate with You: To send you administrative messages, security alerts, and updates about the Service. With your permission, we may also send you marketing communications.

  • To Personalize Your Experience: To suggest content and users you might be interested in, and to customize the Service based on your preferences.

  • To Understand and Improve the Service: To analyze how users interact with cybersayz, diagnose problems, and develop new features.

  • To Ensure Safety and Security: To monitor and prevent spam, fraud, abuse, and other harmful activities, and to enforce our Terms of Use and community guidelines.

  • To Process Transactions: To facilitate any purchases you make on the Service.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

  • With Other Users: Your profile information and User Content are shared according to your privacy settings. For example, posts set to "Public" are visible to anyone, while "Private" messages are only visible to the participants.

  • With Service Providers: We share information with trusted third-party vendors who help us operate the Service, such as hosting providers, database managers, analytics services, and customer support platforms. These vendors are contractually obligated to use your data only to provide services to us.

  • For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Your Choices and Controls

You have control over your information:

  • Access and Updating: You can access and update your account information at any time by editing your profile within the Service.

  • Account Deletion: You can delete your account at any time through the account settings. Deletion is permanent and will remove your profile and content from public view, though we may retain certain data for legitimate business purposes or as required by law (see Data Retention below).

  • Communication Preferences: You can opt-out of receiving promotional emails from us by following the "unsubscribe" instructions in those emails. Please note that you cannot opt-out of service-related messages (e.g., account verification, important security updates).

  • Cookies: You can control the use of cookies at the individual browser level.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will begin the process of deleting your personal data from our systems.

6. Data Security

We use administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, and alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Children's Privacy

cybersayz is not intended for children. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child under 18 has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our files.

9. Your Privacy Rights (For Specific Regions)

Depending on your location, you may have certain rights under laws like the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). These may include the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your personal data.

  • Restrict or object to our processing of your data.

  • Data portability.

To exercise any of these rights, please contact us using the details below.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also provide additional notice (such as adding a statement on our homepage or sending you a notification). You are advised to review this Privacy Policy periodically for any changes.